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Complex Exercises and Emergency Communication
Building Resilience in Major Hazard Chemical Plants In recent days, we had the pleasure of taking part in the fourth coordination meeting hosted by an Italian Prefecture, focused on preparing a complex exercise and related crisis communications for a chemical plant classified as a major accident hazard site (RIR). This is a highly articulated setting involving all institutional and emergency stakeholders—including Fire Brigades and various police forces—and represents a criti

Patrick Trancu
Mar 252 min read


“This is Radio Crosetto”: one-to-many communication and lessons for crisis management
“Beep beep, this is Radio Crosetto!”. The expression, reported today by journalist Tommaso Labate in the Corriere della Sera, Italy's national daily newspaper, describes an episode that goes well beyond political news. It is, in fact, an interesting — and in some ways paradigmatic — case of how one of the core principles of crisis communication is applied in practice. Guido Crosetto is Italy's Defence Minister and he has started broadcasting updates on the Persian Gulf war to

Patrick Trancu
Mar 182 min read


The war in Iran and systemic crises
Last Saturday I wrote a post titled On the Brink of the Abyss. Today, with the help of ChatGPT, I am trying to explore why the war against Iran could quickly turn into a series of systemic crises that go far beyond the energy dimension alone. The analysis prepared by ChatGPT should be taken with caution. It is neither predictive nor exhaustive, but it helps us understand how, in the contemporary world, events have the potential to reverberate in non-linear ways across complex

Patrick Trancu
Mar 82 min read


Preparing for the Inevitable: Crisis Communication Templates for ICT Incidents
In recent days we completed the preparation of a set of crisis communication templates associated with ICT-related critical events for a major Italian industrial company. Cyber incidents, ransomware attacks, data breaches, or disruptions of digital systems are now among the most significant crisis triggers organizations may face. When such events occur, the time available to react is extremely limited, while the demand for information grows rapidly: media, customers, authorit

Patrick Trancu
Mar 61 min read


Airport simulation of the Family Assistance Plan
TT&A Role Playing Team ancora impegnato sul campo presso un aeroporto italiano.

Patrick Trancu
Feb 161 min read


Crans-Montana: when crisis management fails the families
What mistakes did Switzerland make in management the Crans-Montana crisis? In this interview with Corriere del Ticino Patrick Trancu discusses some of them.

Patrick Trancu
Feb 131 min read
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