«Sitting Duck» is our blog

In recent days we completed the preparation of a set of crisis communication templates associated with ICT-related critical events for a major Italian industrial company. Cyber incidents, ransomware attacks, data breaches, or disruptions of digital systems are now among the most significant crisis triggers organizations may face. When such events occur, the time available to react is extremely limited, while the demand for information grows rapidly: media, customers, authorit

What mistakes did Switzerland make in management the Crans-Montana crisis? In this interview with Corriere del Ticino Patrick Trancu discusses some of them.

An analysis of the mistakes and the absence of strategy on New Year’s Eve, explained by one of the leading crisis management experts. Interview with Patrick Trancu published by Weekend Il Corriere del Ticino on January 17th 2026.

In this article Patrick Trancu discusses the perils of template based crisis communication.

A key vulnerability identified in a 2015 external report leads to the shutdown of one of the world's busiest airports.

A two day emergency and crisis communication training at an Italian airline.

Crisis media training is a key preparedness activity.